Contact


Did you read the FAQ? If you cannot find what you are looking for, contact us.

support (at) drinkwholesome (dot) com

+1 (603) 505-8072

FAQ


Why can't I login to my account?

Only customers with subscriptions have accounts. You do not need an account to place an order.

Where is my order?

You will receive a confirmation email with tracking. If you cannot find it, check your spam/junk folder.

What do I do if my order was lost or damaged?

Send an email to support (at) drinkwholesome (dot) com and include your Order #. Include photos of the damaged item if applicable.

How do I update my subscription?

You can make changes to your subscription using the MY ACCOUNT feature, or by emailing support (at) drinkwholesome (dot) com

Where to buy drink wholesome?

Wondering where to buy drink wholesome protein powder? Our products are sold on our website. We prefer that you buy drink wholesome here on our website as is more profitable for our small business. It is also cheaper for you!

Can I order over the phone?

We do not take orders over the phone. The only way to order drink wholesome is by placing an order online.

Do you ship internationally?

The countries we ship to are listed at checkout. We hope to grow this list soon.

Where are the Nutrition Facts?

The Nutrition Facts for a particular product can be found on that product’s page. They are linked in description below the ADD TO CART button.

What is the amino acid profile?

The amino acid profile for a particular product can be found on that product’s page. It is linked in description below the ADD TO CART button.

Is it third party tested?

Our products are third party tested for things like heavy metals and pesticides. Test results for a particular product can be found on that product’s page. They are linked in description below the ADD TO CART button.

What is the expiration date?

The expiration date is 24 months from the date printed on the back of the packaging.

Where is the scoop?

We do not include scoops to reduce waste. We have many repeat customers, so including a scoop with every order would be wasteful.

Where is it made?

Our products are made in Plymouth, Massachusetts in a GMP-Certified facility inspected by the FDA, USDA, and Massachusetts Board of Health.

Is your facility nut-free?

No, our facility is not nut-free. We cannot guarantee that our products are safe for someone with a serious nut allergy.

Protein powder vs meal replacement?

The difference between protein powders and meal replacements is the nutrition content. Protein powders tend to be high in protein and low in everything else. Meal replacements have more fats, carbs, and other nutrients because they are intended to replace the nutritional value of a meal.

Do I mix it with milk or water?

Our protein powders and meal replacement powders can be mixed with milk or water. We recommend using milk because it tastes better, but you can absolutely use water. In case you were wondering, you can use cow’s milk or a milk alternative.

Where are the ingredients from?

Learn more about the ingredients on the My Ingredients page.

Is it low FODMAP?

We have partnered with Monash University – a leader in low FODMAP research – to come of our products low FODMAP certified. Certified products feature the Monash University Low FODMAP Certification symbol on their product page.

Does the monk fruit contain erythritol?

Our monk fruit DOES NOT contain erythritol. We use pure monk fruit.

How much caffeine per serving?

Some of our protein powders contain a small amount of caffeine per serving from naturally caffeinated ingredients like coffee. Most people do not notice the effects.

Are the ingredients organic?

We are a small business, and cannot afford to be 100% organic at this time. We already use a number of organic ingredients, however, and our goal is to be 100% organic as soon as possible.

Are the eggs pasteurized?

Yes, the eggs are pasteurized.

Are the eggs cage-free?

No, the eggs are not cage-free. There are 3 types of eggs: conventional cage, cage-free, and pasture-raised. Unfortunately, there are no commercial suppliers of pasture-raised dried egg whites in the United States. We could purchase cage-free dried egg whites, but the best research available shows that raising cage-free chickens is actually worse for food safety and quality, animal welfare, and worker health and safety than raising conventional chickens. We understand that this may contradict what you have heard about cage-free vs conventional chickens, so we encourage you to do your own research.

Are the eggs antibiotic and hormone free?

Yes, the eggs are antibiotic and hormone-free.

Are the oats gluten free?

Yes, the oats are gluten-free. That said, we cannot guarantee that our products are safe for someone with a serious gluten allergy.

Are the almonds blanched?

The almonds are not blanched. We use whole almonds.

What type of collagen do you use?

We use bovine collagen (Types I & III) peptides, which are very small pieces of cowhide. The cows are pasture-raised and free from antibiotics and hormones.